How does a group gauge whether the strategic changes they implement are creating sound business results? The effective use of a balanced scorecard can facilitate alignment […]
The readings, PowerPoints, and videos illustrate how technology supports the delivery of safe, high quality, patient-centered care. Think about a typical day in your current work […]
Given the synergistic relationship between process and outcomes, leader-managers and other team members need to evaluate processes related to care delivery, customer service, and other matters […]
Discussion of concepts and cases is a major part of this course. All materials should be read in advance. Each student individually will submit a 250 […]
Based on the assigned readings, describe ten qualities that you feel are evident in a great leader. Explain why you feel that these specific qualities are […]