opposition to this theory? A. Theory X C. Systems theory B. Theory Y D. Contingency theory
5. A manager who groups related activities together and assigns employees to perform them is performing the management role of A. controlling. C. leading. B. organizing. D. planning.
6. Henri Fayol’s greatest contribution was A. the piece-rate system. C. time-and-motion studies. B. the Gantt Chart. D. the functions of management.
7. The process of deciding the best way to use an organization’s resources to produce goods and services is known as A. leadership. C. management. B. allocation. D. planning.
8. What is the best way to determine if the receiver of your message correctly understands the message? A. Ask the receiver if he or she understands the message. B. Speak clearly and distinctly. C. Study the receiver’s body language. D. Ask the receiver to explain what he or she has heard.
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9. Semantics refers to the meaning of words, while perception refers to the _______ of information. A. hearing C. interpreting B. receiving D. sending
10. Selecting the first alternative that meets a decision maker’s minimum standard of satisfaction is called A. satisficing. C. minimaxing. B. optimizing. D. aspiring.
11. The latest demographic information shows that the United States is becoming A. older and more diverse. C. younger and more diverse. B. younger and less diverse. D. older and less diverse.
12. Which one of the following

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