Business 445 Total Quality Management
September 4, 2020
FQ
September 4, 2020
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Communication and Conflict

***Use the attached outline to write the final paper***

This course focuses on identifying types of conflicts and resolving conflicts through effective communication techniques. Your Final Paper will be an eight-to ten-page paper (excluding the APA 7 title and reference pages) that will showcase what you learned about conflict and conflict resolution.

Identify a recent interpersonal, group, or organizational conflict that you were involved in and was later resolved. Select five of the topics listed below and discuss how they apply to your chosen conflict.  You must use a minimum of five resources to help support your discussion of these topics. Be sure to focus on communication techniques that were used during the conflict management process. Argue whether the resolution to this conflict was a best practices approach to resolving this conflict. 

Your paper must include an introduction paragraph that provides a high-level overview of your paper. In addition, your paper must include a strong conclusion paragraph that brings together the topics discussed. Remember not to introduce any new topics in your conclusion.
The Final Paper:

Must be eight to ten double-spaced pages in length and formatted according to APA style.
Must include a title page with the following:
Title of paper
Students name
Course name and number
Instructors name
Date submitted
Must begin with an introductory paragraph that has a succinct thesis statement.
Must address the topic of the paper with critical thought.
Must end with a conclusion that reaffirms your thesis.
Must use at least five scholarly resourcesMust document all sources in APA 7 style
Must include a separate reference page, formatted according to APA 7 style

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