How do the employees work together as a team?
Calculate the return on equity (ROE) for a sample of 20 banks for the year before the Sarbanes-Oxley Act was enacted.
August 5, 2017If auditing of financial statements is required for the protection of public investors, should not all PCAOB members be taken from the investment community that uses audited financial statements?
August 5, 2017Take some time this week to visit the company that you selected for your project. If you are unable to visit in person, attempt to reach a representative via phone, e-mail, or instant chat. The goal of this portion of the project is for you to interact with employees of the company to determine how they treat their customers and what type of experience they create. Some specific things to look for include:
- How do the employees work together as a team?
- In what ways are they helpful to their customers?
- Do they appear to be motivated? Provide an example.
- What, if anything, is unique about their customer service?
- Do you feel valued and appreciated as a customer? Explain.
Write a one-page summary of your experience, highlighting these key components and providing specific examples. Feel free to add any additional information as it relates to your personal experience with the company.
