Social trends are important for luxury product. In luxury product field, LVMH need to aware the environment and animal protection organization and government regulations. Since LVMH major market share is focus on Fashion and Leather products. Using animal leather or fur may cause the protest or fine.
Luxury industry is easily effect by the income change. Since luxury goods are not necessary goods. When customers cant afford it they can stop buy it immediately
Also, as a global company LVMH needs to consider the exchange rate to adjust the price in different countries. For most country the exchange rate change everyday, that is important to make a reasonable and strategic price. Because you can change the product price everyday. LVMH need to analysis the current economic status to estimate the future economic.
LVMH can use the technology to open more market and distribution channel. Currently LVMH still mainly focus on selective distribution or direct sale. With the technology LVMH are able to sale the product online, and provide customer service online. Also , LVMH can use email to reach out our customers to notice them the new season is coming. In this way, LVMH are able to reactive some customers to come back.
In addition, internet able to provide LVMH lots of information. Currently, Big Data is the most popular statistic forecast. With the forecast the LVMH are able to determine the market situation to make the accurate decision.
Small amount of customers make a big different. In any industry customer are powerful. These customers will come back and repurchase. This frequently buyers purchase several times more than regular customers. but they are not big enough to negotiate the price with LVMH.
In luxury industry customers are able to choose other brands. But LVMH owns most luxury brand in the marketplace. There is lots of brand cannibalization in LVMH. However, it makes sure that if customers want luxury goods they will come to LVMH.
Besides social, economy, legal environment and technology. There are four characteristic are applied.