COM 259: COMMUNICATION AND THE BUSINESS PROFESSIONS
FINAL PROJECT: ORGANIZATIONAL COMMUNICATION AUDIT
The final project consists of two parts: the organizational audit and recommendation report and a
team presentation. For this project you are to form a consulting team. For the organizational
audit, your team needs to pick an organization or group with 15+ members and analyze that
group’s communication. This can be a student organization, a company, a department within a
company, a church group—any group of people with a common goal that has 15+ members is
acceptable. Your team will create a recommendation report that identifies problems that you
found when auditing the organization and provides solutions to these problems that are backed
with solid evidence (theories and models, for example) from the material you have learned in this
course.
Recommendation Report
The recommendation report consists of the following sections:
1. Introduction 1 pages
This section introduces the organization and the goal of the report. Give all background
information that is necessary to understand the remainder of the report.
2. Discussion/Analysis 2 pages
Analyze the organization’s communication and discuss the implications of the communication
behavior. Start broad and then narrow in on one or two key issues you will focus on for the
recommendations.
3. Recommendations 3 pages
Provide detailed recommendations, with justifications, for one or two key communication
problems found in the organization.
4. Conclusion 1 pages
Summarize the report.
? Each recommendation report should contain at least one visual aid (chart, graph, diagram,
etc.).
? You should have a title page that gives (at minimum) the title of your audit (using the
organization’s name) and your group members’ names.
? When citing the textbook use the page number(s) as the citation in text
–For quotes use quotation marks and the page number in parenthesis after the
quote but before the period: “Here is a quote” (p.12).
–For paraphrase place the page number in parenthesis after the paraphrase: I am
now paraphrasing from the text (p.12).
? Number the pages of the report (do not number the title page)
? Use 10-12 pt. Times New Roman or Arial font
? Use 1” margins (check your page setup settings to ensure these margins)