1 – Assignment – Operational Excellence

· Information Technology and Organizational Learning Assignment:

· Q) Chapter 12 – Review the section on the definitions of maturity stages and dimension variables in the CEO Technology Best Practices Arc.  Define each of the maturity stages and performance dimensions.  What are the key concepts from each section? 

TEXTBOOK:

Title: Information Technology and Organizational Learning

ISBN: 9781351387583

Authors: Arthur M. Langer

Publisher: CRC Press

Publication Date: 2017-10-17

Edition: 3rd ED.