following bullets in a 3- to 5, which will include 2 Appendices. 

• Begin with an introduction and then provide a summary of the case study.

• Prepare a needs assessment to analyze both employees skill levels identified in the scenario. 

• Based on the needs assessment, prepare an analysis of what should have happened, and what actually did happen, in the scenario. 

• Based on the needs assessment, evaluate the appropriateness among possible choices of action (strategies), including discipline, development, improvement, or termination for the two employees. 

• As a Human Resources professional, create a performance improvement plan for each employee that outlines the following: 
  • Expected behaviors;
  • Metrics for improvement;
  • Required action steps;
  • Consequences for not meeting the plans expected outcomes; 
  • Their managers role.

• Prepare instructions for the manager on how to conduct a meeting with each employee about improvements and consequences.