Control charts assist health care administration leaders in determining which processes in their health services organization are in control. As a tool, creating variable control charts such as the Xbar and R charts are useful since they help to present the data in meaningful ways, which allow health care administration leaders to make quick decisions regarding those processes not in control.

For this Assignment, review the resources for this week that are specific to variable control charts. Focus on mimicking the development of the Xbar and R charts in the chapter rather than the Xbar and S charts or I-MR charts.

The Assignment: (34 pages)

• Using SPSS and Microsoft Word, complete problems 1 through 5 on pages 263264 in the Ross textbook. Show all work. Submit both your SPSS and Word files for grading.