WHO is the decision maker? |
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WHAT is the task to be done (decision to make, problem to solve, opportunity to seize)? |
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WHY has the issue arisen now? What is its significance to the organization? |
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WHEN does the decision maker have to decide, resolve, act or dispose of the issue? What is the urgency to the situation? |
Analyze the case situation using the core model at right. Consider the following sorts of questions (the exact questions will vary somewhat depending on the case).
1. What business problem are we trying to solve?
2. Why is that problem important to the business?
3. How does the nature of the current IT contribute to or alleviate the problem?
4. How does the current organization (structure, people, culture etc.) contribute to or alleviate the problem?
5. How did we get here? Critically assess the factors that have contributed to our current situation?
Use your analysis of the current situation to identify the relevant criteria.
Criteria |
Meaning/Measurement |
Why Selected? |
Performance Against Criteria |
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Options |
1 |
2 |
3 |
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1 |
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2 |
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3 |
Short Term (= ________ days/wks/mths/yrs) |
Medium Term (= _____ days/wks/mths/yrs) |
Long Term (= ________ days/wks/mths/yrs) |