Short Answer Questions:
Pick any five (5) of the following Short Answer questions. Answer in one paragraph.

1.    How must terminal and instrumental values be related? Give some examples.
2.    What is the fundamental tradeoff (or inherent contradiction) in Scientific Management? Give an example that you have observed.
3.    What are the ways that culture is communicated and give an example that you have observed.
4.    Give a short example of a company that has a complex and dynamic external environment.
5.    Why are horizontal linkages necessary? What purpose do they serve? Uses example(s).
6.    Professor Beers said that good bureaucracy is invisible to the customer. What was he talking about? Use example(s).
7.    List and define the three coordinating mechanisms and give an example of work you have performed that relied on all three.
8.    Professor Beers said it was much more difficult to adopt a matrix structure than to change from one type of hierarchy to another. Why?

Essay Questions:
You must answer two (2) essay questions. Label the question number in your booklet. Be certain to answer the questions thoroughly.

Choose either:
1.    Describe the Matrix Structure. Use example(s). Be thorough.
2.    What is Contingency Theory? Use example(s). Be thorough.
3.    What is a bureaucracy? Why do organizations bureaucratize? Can a bureaucratic organization be effective in the 21st century? Dont just state opinions; you must defend your argument(s). Use example(s). Be thorough.

Please put the references.
please check the pdf book that I upload.