1. At times, change can be hard to accept, but when change adds value, one becomes motivated to take the necessary steps to do things differently. Think about a time when you had to change something about your personal, educational, professional, or spiritual life that added value, and explain how you dealt with the change.

2. Choose an organization and identify an area in which it needs to communicate a change. What type of change agent and change model needs to be implemented? What would be the expected outcomes?
 
Please include your sources for both questions