Diversity Essay
July 9, 2020
Madison Reed’s Service Quality and Improvement
July 9, 2020
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coaching for engagement

Cover the following topics:

Part I – Coaching Manager

What is a coach?
Why is it important to be a manager that coaches?
What are the challenges to coaching?
What does it mean to build trust?
Part II – Core Coaching Skills

What are the 4 mind shifts and why are they important?
What are the six skills?
Why are they important?
What are the challenges in developing these skills?
Part III – Practical Tools for having Coaching Skills

Pick a scenario and discuss a personal real-world example from either your personal or professional life
Describe how you would have used the concepts discussed in this book to improve the outcome
Conclusion

Take the coaching skills assessment
Assess the results
Discuss areas for improvement
Present an action plan

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