Thoroughly read the Nampak Story, Exercise 5.1 on page 161 and fully answer the questions.
1. Which dimensions of the 7-S framework did Eric Collins and his senior management colleagues focus on in order to change Nampak’s culture? Reminder: The “hard” dimensions are strategy, structure, and systems. The “soft” dimensions include staff, skills, and shared values, or superordinate goals.
2. Which dimensions of the 7-S framework were not affected?
3. Where does culture change initiative belong on the depth scale, between shallow and deep change? In your judgement, would a different emphasis across the seven factors of that framework have produced deeper change, with better results, and how?
Your report for solving the case must include the following headings:
OverviewSummarizing the case scenario and identifying all the problems, issues, constraints, related to the case.
Discussion QuestionsAnswering all the questions.
DebriefingReflecting your thoughts, opinions, and solutions based on the case.
Written assignments must adhere to APA style guidelines.