Case Study

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August 7, 2017
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Case Study

Topic: Case StudyOrder DescriptionWatch the video ‘How to write a business case for innovation’ (https://www.youtube.com/watch?v=611Yo3cTbSk).read Topic 8 and apply what you have learnt from the video to the construction of a Business Case for a major HRM INVESTMENT INITIATIVE , such as a management/supervisor development program, including the achievement of an appropriate Return on Investment (ROI).I will upload topic 8 laterNote: you will need to create a Business scenario, or perhaps your own business/organisation, and provide estimates of timeframes, running costs and benefits, personnel required (including external engagement of consultant, if required), ROI and an evaluation process for the program during and after one year.Here is the Tip from Tutors:( Can you present another type of HRM initiative rather than a management/supervisor development program?I am very open to any proposal in the HRM area, where a significant expenditure of funds invested is required and therefore a Business Case is needed to justify the expenditure. However, I must stress that adherence to the assignment guidelines is necessary and I certainly don’t want you to do too much or provide too much information – just enough to help me (and the marker) to understand. Note that if you decide to use a real project to this assignment you may not have finished the project before the due date for the assignment. In this case you will need to use your imagination and experience to complete the assignment.)BUSINESS CASE FORMATAssignment cover sheetTitle page (optional)Executive SummaryTable of ContentsBackgroundProposal Outline and OutcomesInvestment RequirementCost-Benefit AnalysisReturn on Investment (ROI)Evaluation7. Critical Reflective AnalysisReferencesAppendices (maximum three)You can choose a business to start by following the guideline here:EXECUTIVE SUMMARYBegin writing here and then delete the text below …? The Executive Summary should be written last, when the Business Case is completed and should be less than one page.? Clear and Brief overview of the key points covered in the Business Plan, including background information, proposal outline and desired outcomes, investment requirement, cost-benefit analysis, ROI and evaluation.? No references are required.1.BackgroundBegin writing here and then delete the text below …Clear definition of the NEED for the proposal, including:? the context and the challenge, including a brief discussion of the organisation’s current situation and future challenges such as:upskilling current supervisors and managers and preparing the next generation of supervisors and managers;ageing population, skills shortages, the War for Talent etc. (references required); andstakeholders who may be impacted by the change.? other relevant information2. Proposal outline and outcomesBegin writing here and then delete the text below …Provide an overview of the project, including the approach to be taken such as internal workshops, on-the-job training methods, external courses, external consultants as learning/development facilitators etc.Outcomes will include: improvements in effectiveness, efficiency and efficacy of supervisors and managers, expressed in costs savings, productivity and profit improvement. Use your experience or imagination to provide best estimates.Risk assessment: identify key project risks and how they will be managed. Also risks attached to not doing the project.Note:(1) provide a reference(s) to support your points/discussion (e.g. to support your chosen approach and risk assessment).3. Investment requirementBegin writing here and then delete the following text …Outline resources required such as:Budget – collecting all relevant costs;Timeframe, both in terms of when the initiative should begin and whether it is three months, six months or one year program duration. You decide the duration but a two-week program is unlikely to be effective for a supervisor/manager development program.People, in terms of developing, conducting/implementing and evaluating the program. The business case needs to specify who is involved, whether external consultants or internal HR staff.4. Cost-Benefit analysisBegin writing here …Cost-benefit analysis involves considering the positive outcomes (or benefits) in comparison to the costs.Supporting analysis should be provided in terms of a cost-benefit statementThe Investment – a summary of the investment required by the proposalThe Savings/Productivity/Profit – a summary of the savings or profits generated by the proposalNotes:(1) you will need to use your experience or imagination here.(2) provide a reference(s) for cost-benefit analysis processes.5. Return on Investment (ROIBegin writing here and then delete the text below …For this assignment I suggest that you estimate a Return on Investment of 50% over one year. You will NOT need to do detailed calculations.However, for those with the necessary expertise a well developed ROI proposal will be welcomed.Note:(1) provide a reference(s) to support your points about the ROI.6. EvaluationBegin writing here and then delete the text below …Your evaluation plan is a very important part of your Business Case. You will need to provide an evaluation process, including both short-term and long-term evaluation criteria so that the executive can evaluate your proposal.Example of an Evaluation Plan for monthly workshops for six months: monthly workshop evaluation. At the end of the program an evaluation of program impact (e.g. improved productivity, improved customer satisfaction, reduced absenteeism, etc.)Remember that evaluating HR initiatives, such as talent acquisition, supervisor/manager development etc. usually is a longer term process.Note:(1) provide a reference(s) to support your points about Evaluation.7. Critical Reflective AnalysisBegin writing here and then delete the text below …The reflection is written in first person languageThe Critical Reflective Analysis will summarise what you have learnt through developing your Business Case, including the puzzles you have confronted and the insights you have developed. Critical Reflective Analysis applies both at the task level and at the personal development level. You need to comment on both levels.The questions below will may help you to focus your reflection:– What difficulties did you face in writing the Business Case?– How did you solve the difficulties?– What major lessons did you learn about the process?References are not requiredReferencesProvide your reference list here and then delete the text below …• List all references included in the body of the assignment (alphabetical order).• Your “Bibliography” (all the stuff you have read) should not be included in an academic assignment. All references included in the Reference List MUST be used in the body of the assignment and you will be assessed on your ability to use the references to support your discussion/argument.• Use the Harvard referencing guide used in the School of Business and Tourism – link.• Avoid using references from the internet (Wikipedia, google, blogs) and do not rely too much on the textbook/study guide – it limits your research capabilities and your critical analysis.• The reference list should be included in the next page, after the Conclusion.

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