1 of 5 Add two sections to the checklist entitled “Clarifying Perceptions,” and “Identifying Individual and Shared Needs.” Based on prior discussion materials, list key questions under each section that should be considered as part of the message exchange that seeks to clarify the conflict.
2 of 5 Add another section to the checklist entitled “Building Shared Power” Based on prior discussion materials, list key questions under each section which should be considered as part of the message exchange which seeks to build shared power.
3 of 5 Add another section to the checklist entitled “Focus and Listening” Based on prior discussion materials, list key questions under this section which should be considered as part of the message exchange which seeks to keep the discussion focused on options for future success while acknowledging individual past experiences.
4 of 5 Add another section to the checklist entitled “Generating Options” Based on prior discussion materials, list key questions under this section that should be considered as part of the message exchange that seeks to facilitate discussion to generate options and facilitate discussion around the optimum choices.
5 of 5 Add sections to the checklist entitled “Summarize Agreement” and “Celebrating Success.” Based on prior discussion materials, list key questions or actions under each section that should be taken as part of the message exchange that seeks to summarize the agreement and the steps needed to fulfill the agreement. Also recommend actions that can be taken to celebrate actions that contribute to the successful implementation of the negotiated agreement.