Amendments and Confirmations

Research proposal Format
August 7, 2017
Provide the strength of each industrial force in the current Greeting card industry?
August 7, 2017
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Amendments and Confirmations

Amendments and Confirmations
         (50 marks)

Scenario

The Portellas are return clients to the Millenium Travel Agency – this time requesting a family vacation to
New Zealand .  Familiarise yourself with the Portella family’s reservation requirements and general information provided here:


·        

All members of the family travel on Australian passports and do not require visas for the journey to
New Zealand
.


·        

Mr Peter Portella is a QANTAS Platinum ‘frequent flyer’: QF 18808099


·        

All flights will be organised by Mr Portella, directly with Qantas using frequent flyer points


·        

Mr Portella made initial inquries via the Millenium Travel internet website and emailed 30 May regarding accommodation in
Queenstown
,

NEW ZEALAND
and a Milford Sound Day tour.


·        

Bookings for accommodation and Milford Sound Day tour were confirmed 15 June.


·        

Deposit due immediately to secure booking. Final payment is due two weeks prior to departure, which is 07 September.


·       

Mr Portella is now awaiting information from you, the Millenium Travel Agency consultant recommending other products and services for their stay in and around Queenstown.

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Client details

(46 yrs)

Passport no: JP35545 EXP 15 April 2017

Mrs Mary Portella
(45 yrs)

Passport no: JP35546 EXP 15 April 2017

Miss Kerry Portella
(17 yrs)

Passport no: JP35548 EXP 15 April 2012

Master Anthony Portella
(12 yrs)

Passport no: JP35549 EXP 15 April 2012

Address

8 The Esplanade

MANLY NSW

Home ph

Business ph

Mobile phone

Email

02 7576 7778

02 7541 1234

0401 000 000

[email protected]

Booking details

# JFL3PY

Accommodation

Crown Classic Hotel
– Queenstown, NZ

7 night ‘Hotel Pass’ AUD$150.00 per room per night

1 Family STE (allows up to 5 people)

IN 07 Sep – OUT 14 Sep

Flights

07 Sep Qantas Airlines QF 43

Depart SYD to CHC via WLG, Economy class (Y)

Connect with
New Zealand Airlines NZ 064 to ZQN

Economy class (Y)

14 Sep NZ 063

Depart ZQN to CHC via WLG

Economy class (Y)

Connect with QF 44 to SYD, Economy class (Y)

*Frequent flyer points booking arranged by Mr Peter Portella

Tour

Milford
Sound Day tour
AUD$140.00 per adult

Children <15yrs AUD$100.00 pp


Question 1 (20 marks)

Complete the two (2) tables below in preparation for your conversation with Mrs Mary Portella.

Table 1:
Fill in the payment details and information required where noted with (*) asterisk. Show all calculations, workings and final cost.

* Deposit amount due:

Note:
This is 10% of total cost and is due immediately to secure booking

* Final payment amount

* Date due:

Note:
Final payment due latest 2 weeks prior to departure

&nbsp;
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Table 2:
You are required to conduct further research using the internet, travel brochures and/or perhaps make inquiries with travel agents to complete the details in this table. Note:Keep in mind this activity is in preparation for your telephone conversation with Mrs Por
tella.

List reference sources and complete acknowledgements used for this research.

Additional information

Advice

What is the
New Zealand currency?

Are there any health risks in
New Zealand
, that have been listed on ‘Smartraveller’ internet website?

If so, list examples.

http://www.smartraveller.gov.au/

Do clients need a passport?

What are the conditions regarding validity of passport?

Continued over page


Additional information

Advice

Which island is Milford Sound located?

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