Question 1:
Guests at Holiday Inn Hotel, London were asked to provide feedback on the quality of the service they received during their stay. Results from the feedback survey are summarized in the table below:
Guests Responses
Guests home country Excellent Good Satisfactory
Italy 20 33 7
France 18 21 4
Greece 32 12 3
Spain 25 15 6
Required;
a) Produce a simple bar chart to show the total number of responses by home country. (5 marks)
b) Produce a component bar chart to show the number of responses by home country and the type of response. (5 marks)
c) Produce a clustered bar chart to show the number of responses by home country and the type of response. (5 marks)
d) Interpret your results. (5 marks) Total: 20 Marks