1 You have been designated as Director of Media Relations during a
disaster scenario. Describe the steps you would take to establish an
effective media relations capability. What are the critical success
factors that, if achieved, would indicate a successful media relations
campaign?

2 A member of your response team has been chosen to manage the project
of establishing communication channels

(a) within the response team

(b) between the response team and external parties such as FEMA.