Question 1

 

 

 

The formal structures of organizations may be shown in a (n) ____.

 

 

 

1. Environmental diagram

 

 

 

1. Organization chart

 

 

 

1. Horizontal diagram

 

 

 

1. Matrix depiction

 

 

 

1. Labor assignment chart

 

 

 

Question 2

 

 

 

1. A major distinction between line and staff units concerns:

 

 

 

1. The amount of resources each is allowed to utilize

 

 

 

1. Linkage of their jobs to the goals of the firm

 

 

 

1. The amount of education or training they possess

 

 

 

1. Their use of computer information systems

 

 

 

1. Their linkage to the outside world

 

 

 

Question 3

 

 

 

1. Control involves all but ____.

 

 

 

1. Measuring results

 

 

 

1. Measuring results

 

 

 

1. Taking corrective action

 

 

 

1. Comparing results with goals

 

 

 

1. Selecting manpower

 

 

 

 

 

 

 

Question 4

 

 

 

Grouping individuals and resources in the organization around products, services, clients, territories, or legal entities is an example of ___________ specialization.

 

 

 

1. Divisional

 

 

 

1. Functional

 

 

 

1. Matrix

 

 

 

1. Mixed form

 

 

 

1. Outsourced

 

 

 

Question 5

 

 

 

Grouping resources into departments by skill, knowledge, and action is the______ pattern.

 

 

 

1. Functional

 

 

 

1. Divisional

 

 

 

1. Vertical

 

 

 

1. Means end chains

 

 

 

1. Matrix

 

 

 

Question 6

 

 

 

1. A matrix structure ______.

 

 

 

1. Reinforces unity of command

 

 

 

1. Is inexpensive

 

 

 

1. Is easy to explain to employees

 

 

 

1. Gives some employees two bosses

 

 

 

1. Yields a minimum of organizational politics

 

 

 

 

 

Question 7

 

 

 

Compared to the machine bureaucracy (mechanistic type), the professional bureaucracy (organic type) _________________________ .

 

 

 

1. Is more efficient for routine operations

 

 

 

1. Has more vertical specialization and control

 

 

 

1. Is larger

 

 

 

1. Has more horizontal specialization and coordination mechanism

 

 

 

1. Is smaller

 

 

 

Question 8

 

 

 

Environmental complexity ____.

 

 

 

1. Refers to the set of alliances formed by senior management

 

 

 

1. Refers to the overall level of problems and opportunities stemming from munificence, interdependence, and volatility

 

 

 

1. Is restricted to the general environment of organizations

 

 

 

1. Is restricted to other organizations with which an organization must interact in order to obtain inputs and dispose of outputs

 

 

 

Question 9

 

 

 

____is grouping individuals by skill, knowledge, and action yields.

 

 

 

1. Divisional departmentation

 

 

 

1. Functional departmentation

 

 

 

1. Hybrid structuration

 

 

 

1. Matrix departmentation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Question 10

 

 

 

The division of labor through the formation of work units or groups within an organization is called _____.

 

 

 

1. Control

 

 

 

1. Horizontal specialization

 

 

 

1. Vertical specialization

 

 

 

1. Coordination

 

 

 

Question 11

 

 

 

____is the set of mechanisms used in an organization to link the actions of its subunits into a consistent pattern.

 

 

 

1. Departmentation

 

 

 

1. Coordination

 

 

 

1. Control

 

 

 

1. Formal authority

 

 

 

Question 12

 

 

 

The design of the organization needs to be adjusted to all but ______.

 

 

 

1. The environment of the firm

 

 

 

1. The strategy of the firm

 

 

 

1. The size of the firm

 

 

 

1. The operations and information technology of the firm

 

 

 

1. The personnel to be hired by the firm

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Question 13

 

 

 

Regarding the organizational design for a small firm compared to a large firm:

 

 

 

1. They are almost the same

 

 

 

1. They are fundamentally different

 

 

 

1. A large firm is just a larger version of a small one

 

 

 

1. The small firm has more opportunity to use information technology

 

 

 

Question 14

 

 

 

Adhocracies tend to favor ______.

 

 

 

1. Vertical specialization and control

 

 

 

1. Horizontal specialization and coordination

 

 

 

1. Extensive centralization

 

 

 

1. A rigid strategy

 

 

 

Question 15

 

 

 

Which of the following is an accurate statement about an adhocracy?

 

 

 

1. The design facilitates information exchange and learning

 

 

 

1. There are many rules and policies

 

 

 

1. Use of IT is always minimal

 

 

 

1. IT handles routine problems efficiently

 

 

 

1. IT is quite common in older industries

 

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