Training and development needs A competent staff underpins the success of any company, and it is essential that an organization’s workforce possess the skills, competencies and knowledge that are required for optimum performance. Thus, it is imperative to recognize the training, development as well as the learning needs that are essential to equip the workforce with the appropriate capabilities needed to contribute to organization success and progress their careers. With regard to the individual, the preferred learning style and process is verbal or auditory learning