Explain why operations management is important for organisations

LO1   Understand the nature and importance of operational management

1.1 explain why operations management is important for organisations

1.2 analyse the operations functions of a selected organisation

1.3 evaluate, by using a process model, the operations management of a selected organization

LO2   Understand the link between operations management and strategic planning

2.1 appraise the importance of the ‘Three Es’ to organisations

2.2 assess the impact of the tension between cost minimisation and quality maximisation in organisations

2.3 evaluate the significance of the five performance objectives that underpin operations management to organizations

LO3   Understand how to organise a typical production process

3.1 assess how linear programming adds value to a given production process

3.2 evaluate critical path analysis and network planning

3.3 justify the need for operational planning and control in a selected production process

LO4   Be able to apply relevant techniques to the production of an operational plan for a typical business

4.1 produce a set of clearly defined operational outcomes for a selected organisation

4.2 produce a network plan and indicate the resultant critical path

4.3 justify how quality management techniques are applied to improve operations in a selected organization