Abstract With changes in technology, there is need for businesses to seek new ways to take a competitive advantage over their competitors. Consequently, the need to give their customers quality services lies on the way such companies train their employees. Continual change in technology has affected the society, the nature of work being done, the way it is being done as well as the morale of the employees. Previous research studies, have come up with different ways in which technology changes affect the businesses today, few have dealt on the way such technology affect the way the organization need to train the employees for the sake of adopting to the new technological changes. Evidently, new technology affects the way a business delivers a product to the market, need to add value to the product, the support plan for the new technology, new partnerships and how the customer experience such a product.