Write a 275 word response to the following questions.

Q1. What specific steps should Joe take to investigate Tamiko’s concern? Include in your response the facts, data, and other information that must be collected, questions to ask, and strategies to take to ensure a thorough fair process.

Q2. Assuming Tamiko’s concerns have merit, what script would you use to confront Fred and other men on the delivery team? In your response, be sure to consider all elements of the script.

Q3. What angry or defensive responses might you anticipate from Fred or the other men? How would you respond?

Course material: Conflict Survival Kit Tools for Resolving Conflict at Work 2nd Edition, by Daniel B. Griffith and Cliff Goodwin; page 300 Case Study