Purpose of the Assignment

The purpose of this assignment is to expose your deeper into one of the many individual sectors that comprise the tourism and hospitality industry. Additionally, this assignment will require you to consider viable career tracts including job titles, job roles, and responsibilities, character traits for success, and future job outlook and salary prospects. Finally, this assignment will require you to identify, solicit, and complete a face-to-face interview with an individual currently working in this position to gain a greater appreciation and understanding for the identified career track as well as an expanded network of professional contacts. 

Tasks for the assignment

1. Identify which industry      sector most interests you.
   1. Lodging
   2. Restaurants
   3. Gaming
   4. Convention Visitor       Bureaus/State Tourism Offices
   5. Contract Services
   6. Attractions
   7. Cruise Lines
   8. Consulting
   9. Transportation (i.e.       airlines, buses, jet charters)
   10. Conventions, meetings, and       special events
   11. Etc. etc. (just ask?)
2. Study this industry sector      thoroughly collecting data through a literature review, association website,      and governmental reports. 
   1. Identification of Industry       sector trade associations or professional organizations involved with       specific topical area
   2. Definition of the sector       (SIC and NAICS codes)
   3. Segments of the sector
   4. Unique aspects of the sector
   5. Statistics regarding the size of the sector

i. Annual sales

ii. Number of establishments

iii. Number of employees

iv. Industry sector and unions

v. Labor shortages/surplus

vi. Sector major players (companies)

1. A brief overview of Industry players (i.e.       Harrahs, Wynn)
2. Company or franchise or?
3. Job titles of interest (i.e.       Dir. of Group Sales)
4. Job responsibilities of (e.g.)       (i.e. sell, prospect, reports)
5. Job requirements of (e.g.) (i.e.       Bachelors degree)
6. Character traits for success       or failure for (e.g.)
7. Specific details of (e.g.)

i. Salaries

ii. Minorities and gender issues

iii. Moving requirements

iv. Glass ceiling

v. Working conditions

vi. Trends within the specific job or industry career track

1. After a thorough analysis of      literature and all secondary data sources, you will conduct a face-to-face      interview with an individual currently working in this position to gain a      greater appreciation and understanding for the identified career track as well as an expanded network of      professional contacts.

a. Identify the locals who have the specific job of interest

i. Business directories

ii. Teachers

iii. Business websites

iv. Local industry association websites/contacts

b. Develop interview goals and objectives

c. Identify specific interviewee prospect

v. Document interviewee contact information

d. Develop an interview schedule (i.e. questionnaire)

e. Contact and schedule interview 

vi. Tell them who you are HRT Grad student

vii. State the purpose of your call and your project assignment purpose

viii. Do not let them force you into doing it over the telephone or email

ix. Try to get them off-site for coffee (i.e. fewer work interruptions

x. Tell them you need about 30 minutes of time (i.e. they will talk longer no worries)

xi. Call or email them 24-48 hrs. in advance to confirm time and place and to see if other more pressing matters have changed their schedule

f. Conduct the interview 

xii. Professional dress

xiii. Professional demeanor

xiv. Bring two copies of the questionnaire

xv. Bring paper and pens (DO NOT BRING A COMPUTER TO TAKE NOTES ON, IT WILL SLOW THINGS DOWN, NOT SPEED UP, AND MOST IMPORTANT IT MAY INTIMIDATE YOUR INTERVIEWEE)

xvi. Pay the bill for both you and your interview subject

g. Send them a thank you note

1. Write up the interview      lessons learned.
   1. Positives and negatives of       this type of position
   2. An in-depth look at how this       position interacts with the rest of the organization
2. Add the interview summary and      lessons learning into your DRAFT term paper already 70% completed      (hopefully)
3. Develop a strong conclusion
   1. Purpose of your paper
   2. Industry sector overview
   3. Specific job       overview/details
   4. Interviewee details
   5. Overall project and       interview identification of new knowledge
   6. Application       of this new knowledge to your life

  

Suggested Format

Cover Page includes:

Title of Paper

Name of Course

Date of Submittal

Your Name

Table of Contents includes:

Title of each section

The page number on which each section starts

Introduction (about three paragraphs) that includes:

The purpose of the assignment

The sector of interest

The position of interest

Your reasons for interest in this sector and more specifically this position

The body of Paper may include:

Current requirements of the position

Availability of positions for this position in the nation

Starting salaries of this position

A direct conversation with someone in this type of position (including their name, position, organization, phone number and e-mail address where they can be reached)

Positives and negatives of this type of position

An in-depth look at how this position interacts with the rest of the organization

Current trends affecting this type of position

Conclusions include:

Restate the purpose of the paper

Your thoughts on why this is a desirable position and the downsides of this position

Major lessons learned

Application of new knowledge attained throughout the assignment

Paper Specifications

• Single spaced
• 12-point font max except for      title page (no page number on the title page)

Pages numbered on the bottom center of each page

• A paper table      of contents page
• Include the statement the      purpose of this paper is to .
• Accurately cite all resources      both in the text body where it appears and then listed at the end of the      paper within the references section using APA formatting.

Use of page layout to ensure clear and efficient reader comprehension

• Proofed and grammatically      correct
• Include FULL contact      information for your interview subject
• Include a copy of the      interview questions in the paper appendices