The specific questions that were asked to gather this data are listed below:

1.    What are the current best practices in operations strategy in the sports industry?
a.    What is the competitive (meaning sport) strategy of your organization? What are your main goals associated with this strategy?

b.    What is the overall business strategy of your organization? What are your main goals associated with this strategy?

c.    What is the operations strategy of your organization? What are your main goals associated with this strategy?

d.    Are the above discussed three strategies linked /built together in any way?

e.    What is the role of operations management in your organization?

f.    Who is in charge of OM? (follow-up questions on educational background, experience etc.?)

g.    What tools and techniques are used in operations management? (can prompt with follow up questions?)