In a maximum of 750 words, you are required to:

1. Summarize the article (include all necessary background information);

2. Identify, discuss and analyze the main issue covered in the article, making links to all secondary

issues, theories and concepts;

3. Critique the actions taken by management and the union, (i.e., what did each do particularly

well or poorly); and

4. Discuss how the event in the article affects the lives of people other than those in management

or the union

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