responses to conflict

Paper instructions:
Conflict does not always have to result in a head-on collision. No single approach to conflict is always the best one. Let’s examine a previous conflict in your life and see if we can discover a better approach.

Please review the Managing Conflict PowerPoint which outlines Thomas Killmann’s Conflict Mode Instrument. Think about the ways you typically respond to conflict. Identify one situation in your life in which you utilized the wrong approach to a conflict. Discuss why it was the wrong approach and how the situation might have improved if you had used a different approach. Make sure to use citations when referencing concepts from your textbook.